what to do when the city tows your car

Published: April 29, 2025 at 11:45 am

What to Do When the City Tows Your Car

Having your car towed by the city can be a frustrating and stressful experience. However, there are specific steps you should take to ensure you can retrieve your vehicle as quickly and efficiently as possible. The first and most crucial step is to remain calm and act promptly.

Locate Your Vehicle

The first order of business is to locate where your car has been towed. Contact the local police department or the city’s towing division to inquire about the whereabouts of your vehicle. They should be able to provide you with the address of the impound lot or towing company holding your car.

Gather Required Documents

Before you can retrieve your car, you’ll need to have the following documents ready:

  • Valid photo ID (driver’s license or state-issued ID)
  • Proof of ownership (vehicle registration, title, or bill of sale)
  • Proof of insurance
  • Payment for towing and storage fees (cash, credit/debit card, or money order)

Payment and Fees

Towing and storage fees can vary depending on your location and the circumstances surrounding the tow. In general, you can expect to pay:

  • Towing fee: typically $100 – $300, depending on the distance towed
  • Storage fee: usually $20 – $50 per day your car is held in the impound lot
  • Potential additional fees: tickets or fines for parking violations, administrative fees, etc.

It’s recommended to call the towing company or impound lot in advance to inquire about their fees and accepted payment methods.

Retrieve Your Vehicle

Once you have the required documents and payment ready, you can proceed to the impound lot or towing company to retrieve your vehicle. Be sure to bring someone to drive your car if needed, as some lots may not allow you to drive it off the premises if it has been immobilized or booted.

Upon arrival, you’ll need to present your documents, pay the necessary fees, and sign any required paperwork. The staff should then release your vehicle to you.

Safety Considerations

When retrieving your towed car, keep these safety tips in mind:

  • Inspect your vehicle for any visible damage before driving off
  • Check that all personal belongings are still in the car
  • Ensure the car is in working condition before driving it home
  • If any damage or issues are found, document them and report them to the towing company immediately

Dispute and Appeals

If you believe your car was towed improperly or feel the fees are excessive, you may have the option to dispute the tow or appeal the charges. Check with your local authorities or the towing company for their dispute resolution process.

For more information on towing laws and regulations in your state, visit https://ifindtowtruck.com/service-area/california. Additionally, the National Highway Traffic Safety Administration provides valuable resources on towing safety and regulations.

Conclusion

Having your car towed by the city can be a hassle, but following the proper steps and being prepared can help streamline the process of retrieving your vehicle. By remaining calm, locating your car, gathering the necessary documents, and being ready to pay the required fees, you can minimize the stress and inconvenience of this situation. Remember to prioritize safety, document any issues, and explore options for dispute or appeal if necessary.